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AI reception and business process automation

AI receptionist and business process automation for Irving: less admin.

Give Irving callers an AI receptionist that answers 24/7, captures their requests and transfers calls to a person under your rules.

  • Call recordings and written transcripts
  • Texts with the caller’s next step
  • Company-specific answers on the phone

Calls start with a search

Searches for local trades in Irving each month

1,960

searches a month

  • plumber irving
    590
  • pest control irving
    390
  • roofing company irving
    390
  • electrician irving
    260
  • garage door repair irving
    170
  • landscaping irving
    90

Source: Google Ads keyword data, average monthly U.S. searches. "Under 10" = below Google’s reporting floor.

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2010Lithium Marketing, established in 2010
$10M+Over $10 million in Google ad spend managed

Businesses we’ve worked with

  • Willard Power Vac
  • Sarkinen Plumbing
  • Robinson Restoration
  • Town & Country Glass
  • Dixie Glass
  • Byers Septic Service
  • F&W Fence Co.
  • Drake’s 7 Dees
  • Rickabaugh Construction
  • Hillsview Building
  • Dozer Dave
  • Mt. Hood Pro Painting
  • On-Target Landscape
  • Atiyeh Bros Carpet
  • Lovett
  • Westmore Construction
  • Northwest New Homes
  • Porter Sealcoating & Paving
  • RescueHero Restoration
  • Panda Plumbing
  • Biermann Plumbing & Heating
  • Ballistic Junk Removal
  • Smart Doors LLC
  • Peak Performance Roofing
  • Deluxe Heating & Cooling
  • Lifetime Exteriors
  • Bruce Johnson Construction
  • Madrone Painting
  • Smart Tree Service
  • Premier Gutter Cover
  • NW Pacific Electric
  • Universal HVAC
  • Lenny Martin Painting
  • Next Level Decks & Exteriors
  • Prodan Construction
  • Smooth Rollin’ Sealcoating and Paving
  • Lovett Restoration
  • Greenlight Titles
  • G.W. Hartley IV
  • Advanced Coatings
  • Thomson Equipment
  • MyADU

Make the call worth answering

Irving AI reception starts with the customer you already reached

Lithium Marketing sets up AI reception for Irving service businesses and builds custom automation for repetitive administrative tasks. A click on “garage door repair irving” averages $96.75. If that visitor calls, the receptionist can explain which repairs you handle and how to arrange service. It answers around the clock and gathers the details your team needs.

You decide the service questions, booking rules and calls that should go to a person. We configure and manage the receptionist around that information. Custom projects, such as moving request details between systems or automating review requests, get a separate scope after we examine the task.

Ask the questions your team needs

Treat a property address as the start of the request

Owner-occupied homes represent 38.1% of occupied housing in Irving. If your customers include landlords, tenants or property managers, the receptionist can ask who is calling and who should discuss the work. That gives your team context for the follow-up without treating a tenant’s request as permission to begin a job.

Valley Ranch is part of Irving. Include the communities you serve in the receptionist’s business information, then ask for the service address. Staff gets the location needed to check coverage, and callers can hear the same coverage explanation they would get from your website.

residents (2025 estimate)
257,076
residents (2025 estimate)
population change, 2020 to 2025
+0.1%
population change, 2020 to 2025
housing units
102,512
housing units
of occupied homes owner-occupied
38.1%
of occupied homes owner-occupied
of homes built before 1980
35.9%
of homes built before 1980
median home value
$315,600
median home value

Sources: U.S. Census Bureau 2025 population estimates, ACS 2020–2024 and 2023 County Business Patterns.

Different requests need different questions

Prepare the estimate call as carefully as the repair call

Painting has 185 contractor establishments in Dallas County. For a painting estimate, a receptionist can ask about the rooms or exterior work the caller wants and explain how your company arranges an estimate. Price questions should follow the information you provide, with property-specific decisions left to your staff.

Dallas County’s residential remodeling category contains 588 establishments. A remodeler may need a project description before arranging a consultation. Reception can gather that starting information; a separate automation project can examine repeated administrative tasks that follow, such as entering the request in another system.

County Business Patterns

Trade and home service businesses in Dallas County

Establishments by industry, 2023

  • Plumbing, heating and air-conditioning contractors
    727
  • Residential remodelers
    588
  • Electrical contractors
    553
  • Landscaping services
    497
  • New home builders
    428
  • Roofing contractors
    243
  • Painting contractors
    185
  • Excavation and site preparation contractors
    121

Source: U.S. Census Bureau, 2023 County Business Patterns (NAICS establishment counts).

Prepare, connect and test

Set up Irving call handling around your company’s decisions

We work through sample calls with your business before relying on the receptionist for customer conversations.

1

Define the answers callers should hear

We gather your service information, estimate process and common questions. You choose the wording for questions the AI can answer and the situations that require a person.

2

Choose the voice and build the call rules

Select a natural AI voice and review how the receptionist asks questions. Transfer rules and follow-up texts reflect the steps your business wants callers to take.

3

Verify the software connections

We confirm compatibility with your calendar and CRM before promising a connection. Booking and transfer tests check that the planned actions work with the systems you use.

4

Use conversations to improve the setup

Recordings and transcripts help identify confusing answers or missing information. If a repeated task needs custom automation, we scope its inputs, actions and software separately.

What the AI receptionist does on every call

The same eight parts go into every AI receptionist setup, wherever the business is.

See the full AI receptionist service

  • Answers every call, 24/7
  • Qualifies the lead
  • Books the appointment
  • Answers common questions
  • Sends follow-up texts
  • Captures every detail
  • Transfers to a real person when needed
  • Connects to your CRM and calendar

Reception and custom automation in use

See the difference between the phone service and a custom build

After building a website for Smart Doors LLC, Lithium later added AI reception to the garage door company’s phones. The separate plumbing example is a custom AI phone system: it identifies urgent calls, sends an SMS to the on-call technician and books non-emergency work.

AI phone project, plumbing company

3x

more leads

60% of after-hours emergency calls had been going to voicemail. A custom AI phone system now sorts urgent calls, texts the on-call tech and books non-emergency jobs.
Smart Doors LLC garage door website built by Lithium Marketing
24/7Lithium’s AI receptionist answers the phones at Smart Doors LLC

Give the receptionist your coverage list

Call handling for a business that serves more than Irving

Browse the AI guides for nearby cities if your customers also call from places such as Dallas or Grand Prairie. Dallas-Fort Worth and Texas links extend that planning view; your own service-area list determines the coverage answers we configure.

Published price

Managed reception pricing, with automation scoped separately

$179

per month, fully managed

No contract and no setup fee, so you can cancel anytime. The voice, knowledge base, call rules and calendar and CRM hooks are all set up by Lithium. Custom AI automation is scoped after a free discovery call.

FAQ

Choosing how AI answers for your Irving business

DJ Van Zanten

Still curious?

Call (503) 766-5964 or email [email protected].

What am I buying for the monthly receptionist price?

The fully managed AI receptionist costs $179 a month, with no setup fee and no contract. It answers 24/7, handles simultaneous calls, qualifies requests and can transfer to a real person. Custom business process automation is a separate purchase, priced after a free discovery call.

How do I hear the receptionist before deciding?

Call the demo line to speak with Lithium’s AI receptionist. Listen to how it answers questions and handles the conversation, then tell us what your customers typically ask. Your setup uses your company’s information and call rules, which we review with you before it takes customer calls.

Can the receptionist book through our current software?

We need to confirm calendar and CRM compatibility before committing to the connection. Bring the names of your systems and explain what an appointment means for your business. We can then determine how booking should work and which requests still need a staff decision.

What happens when the caller needs a human decision?

The AI can transfer calls to a real person using the rules you set. We identify those situations while preparing your setup, including questions the receptionist should leave to staff. A transcript keeps the customer’s request available for review, helping your team continue the conversation with context.

Which tasks belong in a custom automation project?

Repeated administrative work such as CRM updates, document processing and review requests can be considered for automation. We first examine the information the task uses, the software involved and the decisions a person must keep. The discovery call defines a separate project and quote; reception pricing does not cover that build.

Free action plan

Call the AI demo, then plan reception for your Irving business

Call the demo line and bring a few customer questions or repetitive tasks to a short video call with a co-founder. We will discuss reception setup and identify any automation that needs a separate proposal.

What we’ll cover

  • What’s working (and what isn’t) in your current marketing
  • Site and funnel gaps that are costing you leads
  • Local SEO and paid traffic opportunities
  • Simple tracking and KPIs to measure success

Get my free action plan

Tell us a little about your business. Response within 24 hours.

  • 100% free, no obligation
  • Custom plan for your business
  • Response within 24 hours
Call now Free action plan