AI reception and automation for Boston
Boston AI receptionist and custom AI solutions that answer calls.
Keep Boston callers from waiting on voicemail with a managed AI receptionist that answers 24/7 and can transfer to your team.
- Appointment booking and caller texts
- Call recordings you can review
- Human transfers under your call rules
Calls start with a search
Searches for local trades in Boston each month
5,480
searches a month
- pest control boston1,300
- plumber boston1,300
- electrician boston720
- landscaping boston720
- garage door repair boston590
- water damage restoration boston390
Source: Google Ads keyword data, average monthly U.S. searches. "Under 10" = below Google’s reporting floor.
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Businesses
we’ve worked with
Businesses we’ve worked with
- Willard Power Vac
- Sarkinen Plumbing
- Robinson Restoration
- Town & Country Glass
- Dixie Glass
- Byers Septic Service
- F&W Fence Co.
- Drake’s 7 Dees
- Rickabaugh Construction
- Hillsview Building
- Dozer Dave
- Mt. Hood Pro Painting
- On-Target Landscape
- Atiyeh Bros Carpet
- Lovett
- Westmore Construction
- Northwest New Homes
- Porter Sealcoating & Paving
- RescueHero Restoration
- Panda Plumbing
- Biermann Plumbing & Heating
- Ballistic Junk Removal
- Smart Doors LLC
- Peak Performance Roofing
- Deluxe Heating & Cooling
- Lifetime Exteriors
- Bruce Johnson Construction
- Madrone Painting
- Smart Tree Service
- Premier Gutter Cover
- NW Pacific Electric
- Universal HVAC
- Lenny Martin Painting
- Next Level Decks & Exteriors
- Prodan Construction
- Smooth Rollin’ Sealcoating and Paving
- Lovett Restoration
- Greenlight Titles
- G.W. Hartley IV
- Advanced Coatings
- Thomson Equipment
- MyADU
Make time for the caller
Boston AI reception begins with answering the phone
Lithium Marketing sets up managed AI reception and custom automation to help Boston service businesses answer callers and reduce repetitive admin. A click on “pest control boston” averages $32.20. If a paid visit turns into an unanswered call, you have paid for attention without giving that customer a chance to explain the job.
The receptionist handles the opening conversation, answers questions from your business information and collects the details needed to book or transfer the call. You decide how urgent work and existing customers should be handled. Custom automation can take on follow-up tasks that need connections between your business systems.
The call deserves an answer
Protect the effort that brought someone to your number
An “electrician boston” click costs $16.57 on average. If someone calls while you are on a job, the receptionist can collect the address and request without pulling you away from the work. A transfer can reach a person when the call meets the rules you set.
Clicks for “garage door repair boston” average $4.69. Even with a lower advertising cost, a caller still needs to know what happens next. We give the receptionist your service information and booking instructions so it can explain the next step, send a text or pass the conversation to your team.
| Search | Cost per click |
|---|---|
| roofing company boston | $42.82 |
| pest control boston | $32.20 |
| water damage restoration boston | $30.19 |
| plumber boston | $20.70 |
| hvac repair boston | $18.16 |
| electrician boston | $16.57 |
| landscaping boston | $10.05 |
| garage door repair boston | $4.69 |
Source: Google Ads keyword data, average monthly U.S. searches. "Under 10" = below Google’s reporting floor.
- Map Pack
- The first thing on the page
- Search ads
- 1 recorded
- Local listing reviews
- 145 to 3,200 Google reviews each
- Directories in the top 10
- Better Business Bureau, Reddit, Yelp
- AI Overview
- Not shown
- People also ask
- Shown
Source: one Google results page for “plumber boston”, as Google showed it to a searcher located in Boston. Search ad counts exclude sponsored local listings. Results shift by searcher and day.
Ask about the job in front of you
Make Boston property questions part of the call
Owner-occupied homes represent 35.7% of Boston’s occupied housing. If a caller is a tenant or property manager, the receptionist can ask who arranges access and authorizes work under your policy. That gives your staff the context to proceed without treating every caller as the homeowner.
The median year built for Boston homes is 1947. If your business handles work in older homes, supply the questions your team uses to understand the property and the requested service. The receptionist collects those details; a technician still evaluates equipment condition and decides what work is needed.
- residents (2025 estimate)
- 672,973
- residents (2025 estimate)
- population change, 2020 to 2025
- -0.8%
- population change, 2020 to 2025
- housing units
- 310,625
- housing units
- of occupied homes owner-occupied
- 35.7%
- of occupied homes owner-occupied
- of homes built before 1980
- 72.3%
- of homes built before 1980
- median home value
- $731,700
- median home value
Sources: U.S. Census Bureau 2025 population estimates, ACS 2020–2024 and 2023 County Business Patterns.
Different jobs, different questions
Set reception up for repairs and planned projects
Suffolk County records 123 plumbing, heating and air-conditioning contractors. If your company offers urgent repair service, specify which situations should reach the on-call person and what the caller hears if that person is unavailable. Reception can follow your process without promising a crew is already on the way.
For one of the 292 residential remodelers recorded in Suffolk County, a phone script should distinguish a repair request from a renovation estimate. Landscaping and painting businesses can also collect the project description and preferred timing before booking. We set up the questions around your services, keeping technical judgments with your staff.
County Business Patterns
Trade and home service businesses in Suffolk County
Establishments by industry, 2023
- Residential remodelers292
- Plumbing, heating and air-conditioning contractors123
- Electrical contractors112
- Landscaping services109
- Painting contractors55
- New home builders48
- Excavation and site preparation contractors45
- Roofing contractors18
Source: U.S. Census Bureau, 2023 County Business Patterns (NAICS establishment counts).
Managed setup and ongoing care
Give the receptionist a clear job before it answers
We configure the system, test how it handles your calls and adjust the information as your business changes.
Choose what happens to each call
We identify the calls to book, the questions to answer and the people who can receive transfers. You define availability and what to do when no one can take over.
Supply the answers callers need
Your knowledge base covers services, coverage, opening hours and common questions. We turn that information into conversational answers and configure the voice for your business.
Test bookings and handoffs
We check the calendar or CRM connection you need before promising an integration. Test calls cover ordinary requests, unclear questions and transfers to a person.
Use the recordings to improve reception
Call recordings and transcripts let us identify missing answers or confusing instructions. Repeated admin work after the call can become a separately scoped automation project.
What the AI receptionist does on every call
The same eight parts go into every AI receptionist setup, wherever the business is.
- Answers every call, 24/7
- Qualifies the lead
- Books the appointment
- Answers common questions
- Sends follow-up texts
- Captures every detail
- Transfers to a real person when needed
- Connects to your CRM and calendar
Reception already doing the work
From a garage door website to its phone line
A website came first in Lithium’s work for garage door business Smart Doors LLC; the AI receptionist followed later. The separate plumbing project shows custom automation in action: its phone system sorts urgent requests, alerts the on-call technician by text and books non-emergency work.
AI phone project, plumbing company
3x
more leads

Keep coverage consistent
Tell the receptionist where your appointments belong
Your service list can include Boston and the other cities your crew covers. The linked AI pages include Cambridge, Quincy and other Massachusetts locations, plus Woonsocket, Rhode Island; use the state directory to explore additional cities.
Published price
Start with reception; scope automation around the task
$179
per month, fully managed
No contract and no setup fee, so you can cancel anytime. The voice, knowledge base, call rules and calendar and CRM hooks are all set up by Lithium. Custom AI automation is scoped after a free discovery call.
FAQ
Putting AI on a Boston service business phone line
Still curious?
Call (503) 766-5964 or email [email protected].
What do I get for the receptionist’s monthly price?
The $179 a month service is fully managed and has no setup fee. It answers calls, uses your business information for questions, qualifies leads and can book appointments or send follow-up texts. We confirm the required phone, calendar and CRM connections as part of planning your setup.
Can I cancel if AI reception is not a good fit?
There’s no contract: you can cancel the AI receptionist anytime. Before it takes customer calls, you can test the answers and transfers against situations your team handles. Call recordings and transcripts also let you check how conversations are going once the service is running.
How does someone get through to my staff?
The receptionist can transfer the call to a real person using the numbers and conditions you provide. We agree which requests need that handoff and what happens if the recipient cannot answer. Your availability sets the promise made to the caller.
Does the receptionist include custom office automation?
Custom automation is quoted separately after a free discovery call. A task might involve moving call information into another system, preparing follow-up or processing documents. We inspect the workflow and available connections before scoping the build; the receptionist does not automatically include every task your staff performs.
How long does setup take for reception and custom AI work?
Managed reception can be live in days once the required information and call rules are ready. Custom builds typically take one to two weeks after scope is agreed. Access requirements and the systems involved are checked before we commit to the schedule for your particular project.
Free action plan
Put a Boston AI receptionist to work on missed calls
Tell us which calls you miss and what your staff does after answering them. A co-founder will walk through a free reception plan and any custom automation opportunity with you on a short video call.
What we’ll cover
- What’s working (and what isn’t) in your current marketing
- Site and funnel gaps that are costing you leads
- Local SEO and paid traffic opportunities
- Simple tracking and KPIs to measure success
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Prefer to pick a time? Book a 30-minute call with DJ